Terms & Conditions

Last Updated: July 2026

These Terms & Conditions apply to all services provided by The Tiny Seat Company LLC, including services offered under the names Tiny Seat Company, Tiny Seat, and Tiny Seat STL. By scheduling or using our services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

Our Promise

At Tiny Seat, we are committed to providing professional, convenient, and trustworthy service. Every car seat and stroller is cleaned using manufacturer-guided methods whenever applicable. We are proud to be a CPST-owned and operatedbusiness serving families throughout the St. Louis area.

Booking & Customer Authorization

By booking a service, you confirm that you are the owner of the item or have permission from the owner to authorize cleaning and transportation.

Customers are responsible for providing accurate contact information, pickup details, and any information that may affect the cleaning process.

Porch Pickup & Delivery

All scheduled items must be placed at the agreed-upon porch pickup location no later than 6:00 PM on the scheduled pickup date unless another time has been confirmed in writing.

If scheduled items are not available at the agreed-upon time, your appointment may need to be rescheduled and may be subject to an additional trip fee.

Unless otherwise communicated, cleaned items are returned the following morning.

Before Your Appointment

Please remove all personal belongings from your item before pickup.

If your item has been exposed to mold, insects, bodily fluids, smoke, or any other unusual condition, please notify Tiny Seat before your scheduled appointment.

Failure to disclose these conditions may result in refusal of service.

Cleaning Standards

Tiny Seat selects cleaning methods using current manufacturer guidance whenever applicable.

We will not intentionally perform cleaning procedures that are prohibited by the manufacturer.

Cleaning methods may vary depending on the manufacturer, model, materials, and condition of the item.

Car Seat Information

As part of our service, Tiny Seat may document the following information when labels are present and legible:

  • Manufacturer

  • Model

  • Manufacture Date

  • Expiration Date

This information is provided as a courtesy to assist customers in maintaining their child restraint.

Documentation of this information does not constitute:

  • A safety inspection

  • Recall verification

  • Installation verification

  • Certification that a child restraint is safe for continued use

Customers remain responsible for:

  • Registering their child restraint with the manufacturer

  • Checking for recalls

  • Ensuring proper installation

  • Following all manufacturer instructions

Cleaning Expectations

While every effort is made to achieve outstanding results, Tiny Seat cannot guarantee:

  • Complete stain removal

  • Complete odor removal

  • Removal of permanent discoloration

  • Restoration of faded fabrics

  • Restoration of worn materials

Results will vary depending on the age, condition, and history of each item.

Existing Damage

Tiny Seat is not responsible for pre-existing damage or defects discovered before, during, or after cleaning, including but not limited to:

  • Broken components

  • Missing parts

  • Missing labels

  • Cracked foam

  • Torn fabric

  • Frayed harnesses

  • Previous repairs

  • Manufacturer defects

  • Normal wear and tear

Refusal of Service

Tiny Seat reserves the right to refuse or discontinue service for items presenting safety or sanitation concerns, including but not limited to:

  • Mold

  • Active insect infestations

  • Biohazards

  • Structural damage

  • Unsafe conditions

After Delivery

Customers should inspect their returned item promptly.

Any concerns must be reported within 24 hours of delivery.

Returned items should be removed from their protective bag within 6 hours of delivery to allow proper airflow and drying.

Safety Disclaimer

Cleaning a child restraint does not certify that it is safe for continued use.

Our service does not replace:

  • Proper installation

  • Manufacturer instructions

  • Routine safety checks

  • Recall notifications

Customers remain responsible for ensuring their child restraint is appropriate for their child and used according to manufacturer recommendations.

Photos & Documentation

Tiny Seat may photograph items before, during, and after service for purposes including:

  • Documentation

  • Quality assurance

  • Insurance

  • Marketing

Customer-identifying information will never be shared without permission.

Payments, Cancellations & Trip Fees

Payment, cancellation, rescheduling, and applicable trip fees are governed by the policies in effect at the time of booking.

Limitation of Liability

The Tiny Seat Company LLC maintains commercial business insurance and exercises reasonable care while your property is in our possession.

Our insurance does not modify or expand the limitations described in these Terms & Conditions.

To the fullest extent permitted by law, Tiny Seat is not liable for pre-existing damage, hidden defects, manufacturer defects, or normal wear discovered before, during, or after cleaning.

Governing Law

These Terms & Conditions are governed by the laws of the State of Missouri.

Contact

Questions about these Terms & Conditions are always welcome.

The Tiny Seat Company LLC

Doing business as:

  • Tiny Seat Company

  • Tiny Seat

  • Tiny Seat STL